Physiotherapy
- An initial assessment is required before performing treatment on an injury
- A doctor's referral is not required to book in for an initial assessment but may be required to submit claims to your extended health care company
There are two options available when booking your initial Physiotherapy assessment:
- Patients may choose to book a private assessment. We can get you in as soon as there is an availability on a therapists schedule (which can be as early as the same day). We offer direct billing to the following extended health companies; Alberta Blue Cross, Great West Life, Greenshield, Alberta School Employee Benefit Plan (ASEBP), Johnson Inc, Sunlife (excluding Public Service Plans), Standard Life, Chambers of Commerce, RCMP and Veteran Affairs.
- As of March 1, 2022, Alberta Health Services has made Province-wide changes regarding funding for Physiotherapy Services. This affects all Albertans who access funded sessions for Physiotherapy. With the new model, the same access and funding rules will apply, no matter which area an individual resides in Alberta.
If you are wanting to book for an Alberta Health Services funded appointment for general joint, muscle conditions or injuries, you must call the Alberta Health Services Rehabilitation Advice Line at 1-833-379-0563 first.
If you have had a fracture or surgery, with the new model, you are still eligible for treatment as before, with a reduced number of total sessions covered.
If you have had a hip or knee replacement, you do not have to call the Rehabilitation Advice Line first. Your assessment will still be with one of our Physiotherapists. However, Alberta Health Services has modified the program to take place in the form of small group classes that will run at different times during the week at our Active Physio Works Servus Place (St. Albert), Active Physio Works Kensington (North Edmonton), and Active Physio Works Fort Saskatchewan Clinics.