Initially when you come in to the clinic, we will have you check in with our receptionists who will have forms for you to fill out consenting for your treatment before you see the Physiotherapist/Massage Therapist. We ask that you arrive a few minutes early for your appointment to provide time to complete this.

Your Physiotherapy Assessment will take approximately 60 minutes, in which the therapist will discuss your case history, the nature of the injury and any other relevant information. and contributing factors. Along with a physical evaluation of the affected area they will determine the cause of the injury and how best to treat you as effective and efficiently as possible. From there, they will determine a treatment plan that will best suit your needs and share this with you before beginning treatment that day.

Subsequent visits can range from approximately 45-70 minutes in length depending on your course of treatment. The session may involve various forms of treatment based on the individual’s needs.

Physiotherapy
* Alberta Health Care number
* Extended Health Care information (if applicable)
* You do not need a doctor's referral to book in but should you have one, please bring it in with you so we can add a copy to your file 

Motor Vehicle Accident
The insurance forms AB-1 and AB-2 will be completed by our staff at your initial appointment
* Policy Number
* Police report 
* Claim number (if you have)

WCB Claims
* Alberta Health Care number
* Claim number (if you have)

Clothing
* Looser fitting or accessible garment to access a specific body site
* We do have gowns, t-shirts and shorts that you can use for the appointment if need be

We require 24 hours notice for the cancellation of your appointment.  If you cancel an appointment with less than 24 hours notice, or no show, a cancellation fee of $40 will be charged to you. For Massage Therapy appointments, the full cost of the appointment, can be charged.

*Please note that if there is a valid extenuating circumstance, please let our staff know & the policy may not be waved.*